Dental One Associates of Cross Keys
2 Village Square, Suite 250, Baltimore, MD 21210

Privacy Policy

NOTICE OF PRIVACY PRACTICES

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

The Health Insurance Portability & Accountability Act of 1996 (HIPAA) requires all health care records and other individually identifiable health information (protected health information) used or disclosed to us in any form, whether electronically, on paper, or orally, be kept confidential. This federal law gives you, the patient, significant new rights to understand and control how your health information is used. HIPAA provides penalties for covered entities that misuse personal health information. As required by HIPAA, we have prepared this explanation of how we are required to maintain the privacy of your health information and how we may use and disclose your health information.

Without specific written authorization, we are permitted to use and disclose your health care records for the purposes of treatment, payment and health care operations.

  • Treatment means providing, coordinating, or managing health care and related services by one or more health care providers. Examples of treatment would include crowns, fillings, teeth cleaning services, etc.
  • Payment means such activities as obtaining reimbursement for services, confirming coverage, billing or collection activities, and utilization review. An example of this would be billing your dental plan for your dental services.
  • Health Care Operations include the business aspects of running our practice, such as conducting quality assessment and improvement activities, auditing functions, cost-management analysis, and customer service. An example would include a periodic assessment of our documentation protocols, etc.

In addition, your confidential information may be used to remind you of an appointment (by phone or mail) or provide you with information about treatment options or other health-related services including release of information to friends and family members that are directly involved in your care or who assist in taking care of you. We will use and disclose your protected when we are required to do so by federal, state or local law. We may disclose your PROTECTED HEALTH INFORMATION to public health authorities that are authorized by law to collect information, to a health oversight agency for activities authorized by law included but not limited to: response to a court or administrative order, if you are involved in a lawsuit or similar proceeding, response to a discovery request, subpoena, or other lawful process by another party involved in the dispute, but only if we have made an effort to inform you of the request or to obtain an order protecting the information the party has requested. We will release your PROTECTED HEALTH INFORMATION if requested by a law enforcement official for any circumstance required by law. We may release your PROTECTED HEALTH INFORMATION to a medical examiner or coroner to identify a deceased individual or to identify the cause of death. If necessary, we also may release information in order for funeral directors to perform their jobs. We may release PROTECTED HEALTH INFORMATION to organizations that handle organ, eye or tissue procurement or transplantation, including organ donation banks, as necessary to facilitate organ or tissue donation and transplantation if you are an organ donor. We may use and disclose your PROTECTED HEALTH INFORMATION when necessary to reduce or prevent a serious threat to your health and safety or the health and safety of another individual or the public. Under these circumstances, we will only make disclosures to a person or organization able to help prevent the threat. We may disclose your PROTECTED HEALTH INFORMATION if you are a member of U.S. or foreign military forces (including veterans) and if required by the appropriate authorities. We may disclose your PROTECTED HEALTH INFORMATION to federal officials for intelligence and national security activities authorized by law. We may disclose PROTECTED HEALTH INFORMATION to federal officials in order to protect the President, other officials or foreign heads of state, or to conduct investigations. We may disclose your PROTECTED HEALTH INFORMATION to correctional institutions or law enforcement HIPAA/@Notice of Privacy Practices.doc officials if you are an inmate or under the custody of a law enforcement official. Disclosure for these purposes would be necessary: (a) for the institution to provide health care services to you, (b) for the safety and security of the institution, and/or (c) to protect your health and safety or the health and safety of other individuals or the public. We may release your PROTECTED HEALTH INFORMATION for workers’ compensation and similar programs.

Any other uses and disclosures will be made only with your written authorization. You may revoke such authorization in writing and we are required to honor and abide by that written request, except to the extent that we have already taken actions relying on your authorization.

You have certain rights in regards to your PROTECTED HEALTH INFORMATION, which you can exercise by presenting a written request to our Privacy Officer at the practice address listed below:

  • The right to request restrictions on certain uses and disclosures of PROTECTED HEALTH INFORMATION, including those related to disclosures to family members, other relatives, close personal friends, or any other person identified by you. We are, however, not required to agree to a requested restriction. If we do agree to a restriction, we must abide by it unless you agree in writing to remove it.
  • The right to request to receive confidential communications of PROTECTED HEALTH INFORMATION from us by alternative means or at alternative locations.
  • The right to access, inspect and copy your PROTECTED HEALTH INFORMATION.
  • The right to request an amendment to your PROTECTED HEALTH INFORMATION.
  • The right to receive an accounting of disclosures of PROTECTED HEALTH INFORMATION outside of treatment, payment and health care operations.
  • The right to obtain a paper copy of this notice from us upon request.

We are required by law to maintain the privacy of your PROTECTED HEALTH INFORMATION and to provide you with notice of our legal duties and privacy practices with respect to PROTECTED HEALTH INFORMATION.

We are required to abide by the terms of the Notice of Privacy Practices currently in effect. We reserve the right to change the terms of our Notice of Privacy Practices and to make the new notice provisions effective for all PROTECTED HEALTH INFORMATION that we maintain. Revisions to our Notice of Privacy Practices will be posted on the effective date and you may request a written copy of the Revised Notice from this office.

You have the right to file a formal, written complaint with us at the address below, or with the Department of Health & Human Services, Office of Civil Rights, in the event you feel your privacy rights have been violated. We will not retaliate against you for filing a complaint.

For more information about our Privacy Practices, please contact:
Dental Care Alliance
6240 Lake Osprey Dr.
Sarasota, FL 34240
Ph #: 941-955-3150

For more information about HIPAA or to file a complaint:
The U.S. Department of Health & Human Services
Office of Civil Rights
200 Independence Avenue, S.W.
Washington, D.C. 20201
877-696-6775 (toll-free)

Read What Our Patients Say
Patient Reviews
Dr. Phillips and Barbara have been terrific,
Jacob M.
All staff was very kind and professional.
Paul M.
Zack's recovery is going very well!
Zachary B.
Excellent caring doctor and supporting staff.
Linda B.
I had a wonderful experience as always.
Edrena G.
The work got done efficiently. It's a good thing I'm rich. Lol!
Gerardine D.
Professional. Fast. Friendly. I am not a fan of the dentist but Dr. Winters and his associates made it a pleasant experience.
Kiara C.
They were immensely helpful and friendly.
Mary J.
I had a very pleasing visit. The staff is super friendly and efficient. I will definitely be coming back!
Bria M.
This was my first time visiting this office, and I was referred by my step-daughter's mother. Despite a fairly short wait, I had a very good […]
Corice S.
Dr. Phillips and my favorites and I am most satisfied.
Jacob M.
I love Dental One. I often have to get a lot of dental work done and I've been to several different dentists in the past few years. I plan to stick […]
Jayda C.
Dental One personal have always made an effort to accommodate me.
John S.
AMAZING experience Dr. Longely was like a super hero and helped my son get his chipped tooth looking exactly like the old one with immediate […]
Gerson K.
I was a first time patient. I was taken back on time, and the staff we're polite and professional. I had no pain during the procedure and it was as […]
Jeff W.
Nice people Good attention The doctor very capable
Juan J.
The staff at Dental One Associates took good care of me. They tried their utmost to make me feel confortable while they were working on my needs. I […]
Kathleen D.
I appreciate everyone's affability.
Jason R.
Pleasant experience. The staff was very professional.
Jessica B.
Barbara is always excellent.
Ruth A.
Service was timely, dentist explained each step of the process. Practically pain free filling.
Valerie C.
It was a nice experience. Everyone was very nice and polite. I really appreciate Dr. Longley, he explain things to you and make you feel comfortable.
Sharonda E.
Saw Dr. Scurupa - excellent exp.
Kathleen K.
My new hygienist was amazing (Michelle) and the staff was courteous and effective in addressing my insurance issues.
Wanda D.
I love Barbra she always does an excellent job with a great personality.
Nicole E.
Great visit, even for a scraping. Ms. Barbara is wonderful, and I've found all the staff I've interacted with (over my 4 appts so far) to be very […]
Robin A.
One of the gentlest and most efficient dental experiences I've had.
Renee M.
Awesome customer service!
Lisa K.
I have only had good experiences with Dental One since starting there as a patient in June 2014. Hygienist Ms. Barbara was great during my most […]
Robin A.
Extraction went well and healing went well. 100% satisfied with procedure and the doctor and assistant.
George S.
Outstanding service and customer care.
Neville G.
Dr. Bae is always the best. The office staff always recognize me by name. I always feel welcome. Great experience.
Marissa S.
Fast and a job well done.
Philip J.
I am very pleased with the service and care I received.
Doug H.
Great service and great care by doctor Winter.
Michael T.
Dr Athala is awesome & the Dental hygienist are warm and friendly. The check/ billing coordinator was also friendly and helpful
Jacqueline R.
very professional direct with detail instructions I look forward to having my dental care at Cross Keys-Dental One Associates.
Ron G.
Dr bae and Christie was excellent they explained everything to me the entire time.
Kiwana H.
Excellent place
Minnie M.
Kind courteous and informative.
Joan W.
as always wonderful. Thank you
Kristie G.
Everyone is pleasant, they make sure you are taken care of, and the waiting time is short.
Florence S.
I was so relaxed, I went to sleep a few times. I love Dr. Winter! He's the best!! And this is, by far, the best dentist office I've ever been to. […]
Maria F.
The staff provided excellent customer service. It was great meeting a dentist with integrity.
Lenora D.
Very minimal discomfort. Very considerate of my well being. Very pleasant!
Michele D.
Things started out rocky, (mix up with my appt) but we worked through that and I have been very pleased with the services. Thanks for resolving the […]
Sharonda E.
Love Dr Athala & Ctystal-dental hygienist extraordinaire! They make an otherwise anxiety filled visit to the dentist mire relaxing.
Jacqueline R.
Everybody at the office was nice.
Andrew R.
Everything went good. Whenever I leave without a "we need to do something" appointment, works for me.
Larry S.
Very professional and my service was quick and efficient. Thank you
Kendra B.
Office Hours
Mon. – 8:00 AM - 5:00 PM
Tue. – 8:00 AM - 5:00 PM
Wed. – 8:00 AM - 5:00 PM
Thu. – 8:00 AM - 5:00 PM
Fri. – 8:00 AM - 3:00 PM
Sat. – Closed
Sun. – Closed
Phone: (443) 863-6394
Fax: (410) 433-4554
Healthcare Financing with
CareCredit
We Accept Most Insurance Plans!
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We accept most insurance plans and will be happy to help you understand the coverage that you have. We will do our best to see that you receive your maximum insurance benefits for all covered services.

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For appointments, call us at: (443) 863-6394 or
Request an Appointment
For appointments, call: (443) 863-6394
Office Hours
  • Monday 8:00 AM - 5:00 PM
  • Tuesday 8:00 AM - 5:00 PM
  • Wednesday 8:00 AM - 5:00 PM
  • Thursday 8:00 AM - 5:00 PM
  • Friday 8:00 AM - 3:00 PM
  • Saturday Closed
  • Sunday Closed
Get in touch:
  • Phone: (443) 863-6394
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